Refund Policy

At Taptwice Social, we maintain a strict no-refund policy, in compliance with financial regulations that restrict us from reversing transactions once funds are received.

However, in special cases, and solely at our own discretion, a refund may be considered. In such cases, a fee of up to 30% of the transaction amount will be deducted to cover administrative and transaction costs.

Please note the following:

• Once an order is placed, no refund will be issued, regardless of delivery status or order status.
• Chargebacks or payment disputes for valid orders are not accepted and may result in permanent suspension of your account, along with legal action under Indian law.
• Refunds are only possible if the funds are unused and the request is made before placing any order.
• Refunds, if approved, will be processed only for payments made through UPI.
• Payments made via credit/debit card, net banking, or any third-party payment gateway are non-refundable.
• If you submit a chargeback without valid reason, legal steps may be taken under Indian judiciary systems, and your personal/business details may be flagged for fraud prevention across platforms.

We are here to help, and we encourage you to contact our support team before making any dispute or complaint. Most issues can be resolved quickly through direct communication.

For any communication, mail us at info@taptwicemedia.com