Terms of Service
By accessing or placing an order with Taptwice Social (hereby referred using the terms "We", "Our site" or "Our website"), a service operated by Taptwice Media, you confirm that you have read, understood, and fully agree to all terms listed below, whether you have read them completely or not. Continued use of our website and services implies your unconditional acceptance of these terms.
1. General Terms
- We reserves the full right to update, modify, or change these Terms of Service at any time without prior notice. It is your responsibility to review these terms before placing any order.
- You agree to use our panel strictly in compliance with the Terms of Service of the respective social media platforms, including but not limited to Instagram, Facebook, LinkedIn, Twitter, YouTube, and others.
- All services offered are intended for promotional purposes only. We are not affiliated, endorsed, or sponsored by any social media platform.
2. Order Placement and Processing
- Once an order is placed on our panel, it is automatically processed by our system or third-party APIs. After initiation, cancellation is not possible unless stated otherwise.
- You must ensure the correctness of the provided links/usernames before placing the order. We are not responsible for losses due to incorrect URLs or private/invalid accounts.
- Do not place the same order on multiple panels or platforms at the same time. Our system tracks only the start count and end count, and interference from other sources can result in incorrect delivery. No refund or refill will be provided in such cases.
3. Service Delivery and Guarantees
- While we aim to deliver services within a reasonable timeframe, we do not guarantee specific delivery times. Delays can occur due to system load, platform API changes, or external factors.
- Delivery estimates shown on our panel are approximate, not binding.
- We hold the right to modify, upgrade, or change the service type if required to fulfill the order.
- “Lifetime Refill,” “365 Days Refill,” or “Unlimited Refills” are subject to the availability and continuity of the respective service. If a service is discontinued by the provider or the platform, refills may be permanently disabled without notice.
4. Drops, Refill, and Non-Drop Disclaimer
- While we provide non-drop services where mentioned, all social media platforms operate on independent algorithms and can remove fake or inactive followers/views at any time.
- A drop can occur due to platform purges, user settings, or algorithmic updates. We only guarantee refill if the refill period is active and the service was not altered externally (such as by ordering from another panel or using automation).
- Refill requests can only be submitted within the guaranteed period and are not accepted after it expires.
5. Refunds and Balance Policy
- All sales are final. No refunds will be provided for completed or partially completed orders unless the service is marked as failed by our system.
- Wallet balance is non-withdrawable and can only be used to purchase services on our website.
- In case of partial delivery or failure, refund will be processed automatically to the user’s wallet.
6. Payment Terms
- We support multiple Indian payment methods including UPI, Paytm, PhonePe, Google Pay, Net Banking, etc.
- Any dispute or failed payment should be immediately reported via WhatsApp support or support ticket.
- Chargebacks, disputes, or any form of fraudulent payment activity will lead to permanent suspension of the user account and possible legal action.
7. Account Responsibility
- You are fully responsible for maintaining the security of your account credentials.
- Sharing accounts or unauthorized activity from your end is your sole responsibility. We do not take liability for any loss due to account misuse or unauthorized access.
8. Risks and Limitations
- Social media platforms can update their terms or detection algorithms at any time, which may impact the performance or stability of services.
- We is not responsible for any penalties, bans, suspensions, or limitations imposed by social media platforms as a result of using SMM services.
- Use our services at your own risk. We do not guarantee that using our services will ensure safety from platform-related actions.
9. Legal and Ethical Compliance
- You agree not to use our website for any illegal, unethical, or spam-related activity.
- Any attempt to misuse the platform, exploit services, or damage server functionality may lead to account termination and legal action under applicable laws.
10. Customer Support
- Support is available via WhatsApp and our internal support system.
- We aim to respond within reasonable timeframes, but support hours may vary based on workload and availability.
11. Termination Policy
- Our website reserves the right to suspend, restrict, or terminate your access to our platform without notice if found in violation of any term mentioned here or for any suspicious behavior.
Final Note
By using our panel, you agree that you understand all the risks involved in buying followers, likes, views, and engagement services. You agree not to hold Taptwice Social or Taptwice Media responsible for any loss or damage arising from the use of our platform or services.